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Posted on March 30, 2010

Golden Jubilee National Hospital Deploys Digital Dictation Software from Voice Technologies

The Golden Jubilee National Hospital, which is part of the NHS National Waiting Times Centre, has purchased WinScribe and Voice Technologies’ WinVoicePro software through use of the negotiated prices under the National Framework for Scotland for Digital Dictation and Speech Recognition to boost efficiency and further reduce patient waiting times.

The Golden Jubilee National Hospital has selected WinVoicePro, which works seamlessly with WinScribe, to accelerate the process of creating correspondence within the NHS to allow the hospital to reduce the time taken to create documents.

Based in Clydebank, near Glasgow, the Golden Jubilee National Hospital is one of the two distinct parts that makes up the NHS National Waiting Times Centre. The hospital works with the main boards in Scotland to provide additional support for a wide range of procedures to ensure the 18 week Referral to Treatment targets are met, with Golden Jubilee able to take referrals from NHS boards throughout Scotland.

William Edwards, Head of E-Health at the Golden Jubilee National Hospital, says: “With us being part of the NHS National Waiting Times Centre, we have a strong commitment to ensuring all internal procedures are performed as efficiently as possible to make sure that patients receive correspondence quickly without any unnecessary delays.

“We will be using this system to streamline the process for dictation, transcribing and workflow management. It will improve access to transcribed letters and information for all those involved in patient care and reduce the time between dictation, transcription, verification and sending of correspondence to GPs, referring hospitals and patients.”

Voice Technologies will be working closely with staff at the Golden Jubilee to introduce the WinScribe system, which will allow administrative staff to manage high volumes of medical correspondence efficiently and effectively, with Voice Technologies’ WinVoicePro software automatically populating letters with patient information to save time and ensure all details are accurate.

Alistair Graham, Sales and Technical Director of Voice Technologies, says: “The Golden Jubilee is a fantastic example of how NHS boards are working together to ensure that patients receive the best quality of care in the quickest time possible. Through use of WinVoicePro administrative staff are able to send documents for approval electronically, which not only saves time, but also reduces printing and distribution costs.”