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Based in Lancaster, Scott & Wilkinson is one of the most established independent accountancy practices in the Lancaster and Morecambe area with origins dating back to 1918. When 2 local accountancy firms merged in 1968, the company became an amalgamated firm and after decades of steady staff and business growth, the firm is now situated at Dalton Square in Lancaster.

To support their growing business, S&W decided to give their document production workflow an overhaul by investigating digital dictation technologies. After a consultation with Sheffield-based Voice Technologies, the practice opted for Olympus ODMS to support their Terminal Services environment along with DS-7000 Portable Voice Recorders for the authors and AS-7000 Transcription Kits for their secretarial team. Voice Technologies delivers full deployment and training as well as post-sales support from the Sheffield team.