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Already established users of digital dictation technologies, Falkirk Council saw the opportunity to upgrade their system to the latest version of Winscribe workflow Version 4.2 from their supplier, Voice Technologies. Supporting their move to IGEL Thin Client solution, the council also took advantage of the latest audio recording products from Philips by adopting SpeechMike USB Microphones for authors and Transcription Kits for the organisation’s team of secretaries.