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Posted & filed under Case Studies, Healthcare.

In 2001 the Southern General and Victoria Infirmary Haematology Departments in Glasgow were facing administration backlogs. The service the clinics provide was transformed when Voice Technologies installed a Winscribe system.

During clinics, the clinicians dictate observations using digital portable recorders and speechmikes. As soon as the consultation is finished, the clinician sends their dictation for immediate transcription, which happenes at both locations, allowing for greater efficiencies in administration.

The Voice Technologies solution makes a real difference to patients and staff alike: by the end of each clinic, dictations have been transcribed and the letters are ready to be signed.