Digital dictation leads to increased customer satisfaction and improved workflow at Nairn Healthcare Group

Posted by & filed under Case Studies, Dictation, Healthcare, Workflow.

“Voice Technologies has always provided fantastic customer support. It is one of the best helpdesks I have used in comparison to other software support services.” Tanya Bowie, Practice Manager Challenge To eliminate the delays and inefficiencies associated with an analogue dictation system. Solution Introducing digital dictation offers flexibility for office and mobile working. Results Improved… Read more »

Patient care improved with introduction of e-forms in NHS Highland

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“[FormStream] has improved the quality and completeness of patient information. The MDT discussion summary is performed live during the meeting and communication with the GP is immediate.” Jim Docherty, Clinical Director, NHS Highland Challenge To solve the issues associated with a slow and onerous document creation process. Solution Using FormStream to simplify and accelerate document creation,… Read more »

Speech Recognition Proves a Hit with Pathologists in NHS Grampian and North Tees & Hartlepool NHS Foundation Trust

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“Speech recognition in Pathology has helped tremendously to maintain our report turnaround time even with staff shortfalls.” Dr Kaushik Dasgupta, Histopathology Consultant, North Tees & Hartlepool NHS Foundation Trust Challenge To eliminate the bottlenecks that lead to a backlog of Pathology Departments’ reports. Solution Using speech recognition coupled with recording direct into the laboratory system. Results Speech… Read more »

e-Forms optimise electronic patient record management in an NHS mental health department

Posted by & filed under Case Studies, Healthcare, Uncategorised, Workflow.


“Accurate and timely electronic patient data records are vital to mental health… [FormStream’s] instantaneous data selection, locking and sharing has made the consultation procedure more detailed and there is now a full audit trail.” Justina Ritchie, NHS Dumfries & Galloway Challenge To make patient records safer and more relevant to the field of mental health. Solution… Read more »

Dictation System within Democratic & Legal Services department increases productivity and efficiency.

Posted by & filed under Case Studies, Dictation, Local Government, Workflow.

North Lanarkshire Council

North Lanarkshire Council, bordering the City of Glasgow at the north-east and containing a substantial number of large Glaswegian suburban areas (Cumbernauld, Coatbridge, Airdrie, and Motherwell) is home to over 330,000 people. Voice Technologies first installed digital dictation within the council in 2008 and has since supplied their users with ongoing maintenance, installation and support.