Digital dictation leads to increased customer satisfaction and improved workflow at Nairn Healthcare Group

Posted by & filed under Case Studies, Dictation, Healthcare, Workflow.

“Voice Technologies has always provided fantastic customer support. It is one of the best helpdesks I have used in comparison to other software support services.” Tanya Bowie, Practice Manager Challenge To eliminate the delays and inefficiencies associated with an analogue dictation system. Solution Introducing digital dictation offers flexibility for office and mobile working. Results Improved… Read more »

Electronic correspondence connects NHS Tayside to savings of over £270,000 a year

Posted by & filed under Case Studies, Dictation, Healthcare.

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“…The digital dictation system… has brought a real benefit to the working practices within the department and to the service we… provide to our patients…” Anne Colville, Admin & Clerical Line Manager, NHS Tayside Challenge To cut the cost of clinical correspondence and, where possible, remove it altogether. Solution Using WinVoicePro to generate, edit, approve and… Read more »

Average correspondence time reduced by 55-days at Barnsley Hospital NHS Foundation Trust

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“…impressive results with turnaround times for important patient care correspondence reducing from a 56-day average, to a 1-day average…” Katherine Sowden, Acting Head of Business Change, Barnsley Hospital NHS Foundation Trust Challenge To reduce the turnaround time for correspondence and to alleviate the administrative burden. Solution Using digital dictation and letter production systems to generate correspondence… Read more »

e-Forms optimise electronic patient record management in an NHS mental health department

Posted by & filed under Case Studies, Healthcare, Uncategorised, Workflow.

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“Accurate and timely electronic patient data records are vital to mental health… [FormStream’s] instantaneous data selection, locking and sharing has made the consultation procedure more detailed and there is now a full audit trail.” Justina Ritchie, NHS Dumfries & Galloway Challenge To make patient records safer and more relevant to the field of mental health. Solution… Read more »

Speech Recognition Provides Pathologists at NHS Lanarkshire with a simpler procedure and greater efficiency

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“Combining Speech Recognition into our reporting process meant that the report was dictated and finished in one session.” Dr Roderick Campbell, Consultant Pathologist, NHS Lanarkshire Background Monklands Hospital in Airdrie, is one of three of NHS Lanarkshire’s hospital sites. In addition to a 24-hour A&E department, the hospital has a range of specialist services including… Read more »