Digital dictation leads to increased customer satisfaction and improved workflow at Nairn Healthcare Group

Posted by & filed under Case Studies, Dictation, Healthcare, Workflow.

“Voice Technologies has always provided fantastic customer support. It is one of the best helpdesks I have used in comparison to other software support services.” Tanya Bowie, Practice Manager Challenge To eliminate the delays and inefficiencies associated with an analogue dictation system. Solution Introducing digital dictation offers flexibility for office and mobile working. Results Improved… Read more »

Digital dictation reduces overheads and improves efficiency for Lindsays Solicitors

Posted by & filed under Case Studies, Dictation, Legal.

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“Fixed and mobile digital dictation systems from Voice Technologies have helped us reduce our overhead as well as significantly improving productivity, efficiency and security.” Iain Beattie, Chief Operating Officer Challenge To eliminate the delays and inefficiencies associated with an analogue dictation system. Solution Introducing digital dictation offers flexibility for office and mobile working. Results Digital dictation… Read more »

Electronic correspondence connects NHS Tayside to savings of over £270,000 a year

Posted by & filed under Case Studies, Dictation, Healthcare.

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“…The digital dictation system… has brought a real benefit to the working practices within the department and to the service we… provide to our patients…” Anne Colville, Admin & Clerical Line Manager, NHS Tayside Challenge To cut the cost of clinical correspondence and, where possible, remove it altogether. Solution Using WinVoicePro to generate, edit, approve and… Read more »

Average correspondence time reduced by 55-days at Barnsley Hospital NHS Foundation Trust

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“…impressive results with turnaround times for important patient care correspondence reducing from a 56-day average, to a 1-day average…” Katherine Sowden, Acting Head of Business Change, Barnsley Hospital NHS Foundation Trust Challenge To reduce the turnaround time for correspondence and to alleviate the administrative burden. Solution Using digital dictation and letter production systems to generate correspondence… Read more »

Speech Recognition Proves a Hit with Pathologists in NHS Grampian and North Tees & Hartlepool NHS Foundation Trust

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“Speech recognition in Pathology has helped tremendously to maintain our report turnaround time even with staff shortfalls.” Dr Kaushik Dasgupta, Histopathology Consultant, North Tees & Hartlepool NHS Foundation Trust Challenge To eliminate the bottlenecks that lead to a backlog of Pathology Departments’ reports. Solution Using speech recognition coupled with recording direct into the laboratory system. Results Speech… Read more »