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Posted & filed under Case Studies, Healthcare, Speech.

Voice Technologies recent installation of SpeechMagic in the Radiology Department of the Greater Glasgow and Clyde Health Board is already starting to make a difference to people’s lives. 

Before the installation, GPs could potentially wait up to two weeks for x-ray results. Now, if there is potential that a patient has an appointment at 0900, the films are ready by 0920, and the consultant can dictate the report right away. And then, thanks to speech recognition and the use of SCI store, the GP or ward can have the results within the hour – a dramatic difference.

Alan Blackburn, the department’s IM&T Project Manager, observed that the system is “absolutely fantastic” adding that “Voice Technologies bent over backwards to help”. Implementing speech recognition, coupled with Voice Technologies ability to customise it to facilitate and enhance existing process, means faster access to health care information. It’s a little thing in the intricacies of health care provision, but the little things make a difference and we’re proud of that.